Careers

Venue Floor Staff (Full Time)
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Responsible for delivering seamless, high-touch service across the club floor, including premium food and beverage service and barista coffee preparation. This role upholds high standards of hospitality, presentation, product knowledge, and service etiquette for members and guests in The Pillars Club.
Venue Floor staff anticipate member needs, support smooth service flow, and contribute to an elevated, welcoming atmosphere across the venue.
Key Attributes
•Exceptional Service Mindset – Naturally attentive with a genuine desire to anticipate and exceed member expectations.
•Professional Presentation – Polished appearance and confident, composed demeanour suited to a luxury environment.
•Strong Communication Skills – Clear, warm, and respectful communication with members, guests, and team members.
•Attention to Detail – Precision in service standards, table presentation, coffee preparation, and order accuracy.
•Barista & Beverage Knowledge – Skilled in quality coffee preparation and confident with food and beverage service.
•Discretion & Member Awareness – Understands the importance of privacy and familiarity within a private members club setting.
•Team Collaboration – Works seamlessly with colleagues to ensure smooth service and a cohesive member experience.
•Efficiency Under Pressure – Maintains calm, organised, and professional service during busy periods.
•Problem Solving – Proactively resolves minor service issues to ensure a smooth and enjoyable member experience.
•Pride in Environment – Maintains immaculate service areas and contributes to the overall atmosphere of the club.

This role is currently vacant and actively being recruited, should you know someone that would be perfect for this role, please contact Andrea or Jacob in Operations